Knowledge Library Management

Full-text searching, unlimited metadata, quality controlled content

Knowledge Libraries

Knowledge Libraries are the gateway to an organisations' intellectual property. They reflect the content they hold, guiding people to the right templates, instructions, advice and research documents.  Full text searching is important but so is the ability to browse the collection using categories that match the departments, types of work, types of client, projects and other aspects of the organisation.  Profiling needs to be quick and easy with approval workflows that reflect to the content to ensure a high library is maintained.  Review workflows with knowledge expiry guarantee the library remains the centre of an organisations proprietary know-how.

Fast and flexible

Sysero libraries are powered by Lucene, the same search engine embedded in many of the words most popular content management and AI systems. Browsing is provided by a profiling process that offers unlimited metadata and taxonomy classifications. Documents in the library can be augmented with on-screen drafting notes and health warnings, and can be used as static templates from within MS Word or fully automated with Sysero Template Builder. Sysero's combination of browsing and searching offers an e-commerce like experience to discovering in-house know-how. 

Key Features

Searching

Full-text and metadata searching using keywords, phrases and Boolean searching. Searches can be saved for each user and users can access custom content lists from the Word Ribbon

Storing & Indexing

All MS Office file types and PDF’s. Automatically OCR’s PDF images

Previewing

All MS Office file types and PDF’s

Metadata fields

Unlimited text, number, date, choice and taxonomy fields

Field options

Name in multiple languages, width, mandatory, contains personal data, read-only, hidden by role, remembers last entry by user, exportable in reports, insert into document properties, show in search results, show as refiner and sortable (choices only), help text, optional visibility, number of lines, format, default text, min and max length/value, encrypted, validated, position on form

Taxonomy maximum depth

Any modern web browser (tested on IE 11 and Chrome) and MS Office 2010 and above

Security and Access

Libraries can allow anonymous access or be secured to registered users. Documents can be secured to Sites and Roles

Audit & reporting

All user access is recorded and can be included in reports including: New Items, Searches, Updated Items, Uploaded Documents, Downloaded Documents, Item Views and deletions

Software Integration

Integration’s have been developed with iManage, NetDocs, HighQ and Office 365. Support provided for custom integration via OAuth, JSON, REST, XML and SQL

Workflow

Each library can have multiple workflows designed with the Sysero Business Process Designer

Deep Linking Support

Yes

Single Sign On support

Active Directory/LDAP/OAuth

Sysero is one of the legal world's best knowledge management systems.

Kate Buttrey, Head of Knowledge Management

See it in Action

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