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Summary: The concept of a client-centric law firm is far from new. However, the rise of alternative legal service providers and increasing client expectations in recent years has pushed law firms to take a more client-centric approach. Here, we offer some real-world lessons on improving client service from one of the UK’s top firms.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: As the legal landscape continues to evolve, firms must adopt the right technology to drive innovation in working practices to meet (and even exceed) client expectations.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: By employing a series of automated workflows, a self-service portal can route information to relevant staff, and even create sets of customised documents using the data. The result is greater productivity, flexibility and transparency for both firms and their clients.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: By investing in the right technology and processes, law firms can enable their staff to work more effectively to deliver consistently high quality work, unencumbered by location. However, when moving towards a hybrid office, there are several key elements to consider.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: Here, we break down the six essential stages of contract management to help you plan for a successful implementation.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: An effective legal contract management process extends beyond just using the right technology. Here, we look at five key elements to ensuring you have an effective contract management process.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: While moving to more agile, flexible and mobile work practices might seem daunting, there are proven tactics and techniques that can be employed to improve service delivery. One organisation that has mastered service delivery in the world of remote work is iManage.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: The pandemic has made one thing clear: change is inevitable for the survival of law firms. Prior to the arrival of COVID-19, law firms were already on the path towards a more digital-driven approach. However, the rapid transition to remote work, coupled with a rise in cyber security risks, has accelerated the need for digital transformation in the modern firm.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: For law firms, knowledge management (KM) has been and will continue to be a key competitive advantage. However, changing market conditions, new ways of working and advanced technologies are forcing law firms to rethink the traditional view of KM.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: We look at three reasons every law firm and legal department should consider adopting flexible working practices, powered by technology.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: In today’s highly competitive legal market and constantly changing regulatory environment, law firms must be able to thoroughly evaluate new business, quickly onboard new clients and ensure compliance at every step of the way.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: As firms look to modernise their processes and services through digital transformation, it becomes crucial for them to partner with providers who understand the complex security and compliance issues law firms face.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: Looking ahead to 2020, we expect to see firms begin to tap into technology to fuel more innovative models of delivery and create differentiated service solutions.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: One way that forward-thinking firms are overcoming the challenges of business acceptance in today’s environment is through digital onboarding and automated acceptance.
Resource Type: Blog
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Relevance Score: 2.12285
Summary: Automation technology not only helps today’s firms operate more efficiency, but it also adds value to the client relationship by powering faster turnaround, increased responsiveness and higher quality service.
Resource Type: Blog
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Relevance Score: 2.12285
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