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Summary: While moving to more agile, flexible and mobile work practices might seem daunting, there are proven tactics and techniques that can be employed to improve service delivery. One organisation that has mastered service delivery in the world of remote work is iManage.
Resource Type: Blog
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Summary: The pandemic has made one thing clear: change is inevitable for the survival of law firms. Prior to the arrival of COVID-19, law firms were already on the path towards a more digital-driven approach. However, the rapid transition to remote work, coupled with a rise in cyber security risks, has accelerated the need for digital transformation in the modern firm.
Resource Type: Blog
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Summary: For law firms, knowledge management (KM) has been and will continue to be a key competitive advantage. However, changing market conditions, new ways of working and advanced technologies are forcing law firms to rethink the traditional view of KM.
Resource Type: Blog
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Summary: We look at three reasons every law firm and legal department should consider adopting flexible working practices, powered by technology.
Resource Type: Blog
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Summary: In today’s highly competitive legal market and constantly changing regulatory environment, law firms must be able to thoroughly evaluate new business, quickly onboard new clients and ensure compliance at every step of the way.
Resource Type: Blog
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Summary: As firms look to modernise their processes and services through digital transformation, it becomes crucial for them to partner with providers who understand the complex security and compliance issues law firms face.
Resource Type: Blog
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Summary: Looking ahead to 2020, we expect to see firms begin to tap into technology to fuel more innovative models of delivery and create differentiated service solutions.
Resource Type: Blog
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Summary: One way that forward-thinking firms are overcoming the challenges of business acceptance in today’s environment is through digital onboarding and automated acceptance.
Resource Type: Blog
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Summary: Automation technology not only helps today’s firms operate more efficiency, but it also adds value to the client relationship by powering faster turnaround, increased responsiveness and higher quality service.
Resource Type: Blog
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Summary: See how one of Sweden's premier law firms successfully used automation to re-invent the way it delivers services to its clients.
Resource Type: Blog
Publish Date: Jan 2019
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Summary: While many UK firms are still coming to terms with alternative fee arrangements, forward-thinking firms in the Nordics are already using technology to create a new way of delivering legal service.
Resource Type: Blog
Publish Date: Jan 2019
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Summary: Today, we’re seeing more and more law firms tap into the power of client automation portals to help increase efficiency and profitability, while creating service differentiation.
Resource Type: Blog
Publish Date: Dec 2018
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Summary: More and more of today’s firms are incorporating self-service portals to help them gain control of work quality and service delivery.
Resource Type: Blog
Publish Date: Nov 2018
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Summary: Pricing pressures, increased competition and evolving client demands are challenging today’s firms to find new ways of delivering better client service with fewer resources.
Resource Type: Blog
Publish Date: Mar 2018
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Summary: While GDPR presents a host of challenges for businesses, it opens a world of potential for law firms. In a recent webinar, Phil Ayton, Director of Sysero, explored how law firms can turn GDPR into an opportunity for client development by proactively addressing compliance through technology.
Resource Type: Blog
Publish Date: Oct 2017


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