Press Releases

Ashford, Kent - 28 April 2023 - Sysero, a leading document automation solution, today announced that Mills & Reeve, a leading UK law firm, has selected Sysero’s template management system to work alongside the firm’s transition to a cloud-based iManage Work 10 document management system supporting more than 1,000 users. 

Being a cloud-based system, the integrated solution needs to employ the latest web-based technologies and adhere to strict compliance regulations. As one of the largest cloud-based projects for the firm, Mills & Reeve evaluated the major solutions on offer through an extensive process and selected Sysero as their partner to build a seamless document production environment in conjunction with their in-house development team.

Sysero’s iManage Work 10 integrations will enable Mills & Reeve to build, manage, and maintain document templates that integrate seamlessly with the firm’s in-house systems. Using Sysero’s low-code designers, non-technical subject matter experts will be able to build and maintain templates without the need for dedicated experts or extensive IT support. Sysero also will partner with Mills & Reeve’s in-house development team to integrate the template management system with the firm’s case management, CRM, and other internal technology systems. 

Commenting on the firm’s decision to implement Sysero’s template management system, Helen Turner, project specialist at Mills & Reeve stated:

“In selecting Sysero for our template management system, we were able to enrich our iManage Work 10 platform with key functionality that enables us to work in a smarter, more efficient way.”

To learn more about Sysero’s cloud-based template management system, please visit www.sysero.com. 

Sysero’s Visual Workflow Designer is a brand-new visual tool that allows Sysero users to automate operational processes by creating custom workflows using powerful flowchart features. The user-friendly interface and drag-and-drop functionality enables users to quickly and easily build start-to-finish workflows, without the assistance of IT. 

As legal clients’ expectations shift, lawyers need the ability to quickly model business processes and build digital solutions for their clients. With Visual Workflow Designer, non-technical lawyers and staff can adeptly design and automate workflows in real-time. Visual Workflow Designer leverages Sysero’s form designer to enable users to define the information they need to capture as part of a workflow - such as client information or transactional information - and group these into sections. Users can then design the form directly from within the workflow builder. 

The information captured via forms can then be used to map a decision tree within the workflow. For example, based on certain criteria provided in the form, a firm may decide whether the work is appropriate to take on, and route to either a “yes” or “no” workflow. Users can add even further logic to create sophisticated rules-based automated business processes. 

In addition to leveraging the power of Sysero forms, Visual Workflow Designer seamlessly integrates with Sysero’s market-leading document automation and knowledge library tools, providing users with a comprehensive toolset. Users can build template libraries for documents that may be required as part of workflows and populate those documents with information gathered via workflow forms, providing users with a streamlined approach to creating everything from simple legal documents to sophisticated custom contracts. 

Workflows built using Sysero’s Visual Workflow Designer can also be utilised to extend the functionality of industry-leading solutions such as iManage, NetDocs, HighQ and DocuSign. Sysero leverages the same integration technology as tech heavyweights Facebook and LinkedIn to enable firms to move data between systems in an intelligent, automated workflow. 

“We’re excited to be able to offer this bespoke workflow functionality where lawyers and staff members can easily build workflows and enable them to seamlessly move from one stage to another based on custom rules,” said Phil Ayton, Director of Sysero. “The ability for lawyers to quickly build solutions for clients without technical assistance is a key element in creating competitive advantage for the modern firm.” 

To learn more about Sysero’s Visual Workflow Designer, please get in touch. 

ASHFORD, KENT – 19 November 2019 – Arntzen de Besche has teamed up with PSA Consulting to automate its digital client onboarding solution using Sysero’s workflow automation technology.

The EU Money Laundering Directives, combined with an increased focus on data protection, requires law firms to create structured and documented processes for capturing client information. Arntzen de Besche will use PSA Consulting’s Custodian Onboarding Solution, powered by Sysero’s automation technology, to streamline client onboarding and acceptance.

“We have been looking for a solution that could improve our Anti-Money Laundering process and integrate the client onboarding process with our ERP system,” says Geir Taule Dotzler, Chief Financial Officer at Arntzen de Besche. “Custodian Client Onboarding enables us to align the system to our workflow, and we believe it will improve the quality of our customer data and the Anti-Money Laundering process.”

The new digital onboarding solution will use a built-in risk matrix to automatically assess a new client against Money Laundering Act requirements. Any client that falls outside the requirements will be automatically routed to a simplified workflow for further assessment to ensure compliance and once approved, automatically created in the firm’s integrated ERP system. Every step of the process will be documented for internal quality control and compliance protection.

“Digital onboarding solutions are increasingly key to creating service differentiation, and we’re thrilled to be working with PSA Consulting to help one of Norway’s leading firms further improve their working practices,” says Phil Ayton, Director of Sysero. “Using Sysero’s automation technology, Arntzen de Besche will not only be able to reduce acceptance time, but also reduce risk by ensuring compliance.”

About Sysero

Founded in 2007, Sysero is modernising the way law firms capture, maintain, share and deliver knowledge as part of the firm-client relationship. Sysero provides legal automation solutions to help firms more easily control costs, reduce risk and drive client service innovation. The company works with leading law firms around the globe, including Global Top 100, Global Top 200 and Legal 500 firms. Sysero is headquartered in Ashford, Kent, United Kingdom. For more information, please visit www.sysero.com.

About Arntzen de Besche
Arntzen de Besche is a leading Norwegian commercial law firm with more than 170 employees. Their experts assist Norwegian and international companies, public authorities and private organisations to simplify complex transactions, undertake challenging negotiations and resolve disputes of all types. The firm has a high focus on creating long-term relations and added value through the competence, experience and commercial expertise they offer.

About PSA Consulting AS

PSA Consulting is a Norwegian company on a mission to unlock trapped value in professional services organization by means of intelligent digital transformation. We work closely with ambitious Scandinavian organizations in search of leadership, guiding and empowering them to serve their clients in the best possible and most profitable way via digital tools, workflows and integrations. Learn more on www.psaconsulting.com

ASHFORD, KENT – 23 September 2019 – Top-tier rated international law firm Wikborg Rein recently announced it has partnered with PSA Consulting to launch a digital client intake solution using Sysero’s workflow automation technology.

Compliance with the Money Laundering Act, combined with an increased focus on data privacy and protection, require today’s law firms to document controlled routines and processes. Oftentimes, this requires considerable internal time consumption and manual operation within multiple systems, which in turn, increases risk. 

Wikborg Rein’s new digital solution automates and streamlines the client intake process to reduce acceptance time, improve quality and ensure compliance with regulations. The new system, developed in collaboration with Sysero partner PSA Consulting, uses a built-in risk matrix to automatically assess a new client or case against Money Laundering Act requirements. Client information is automatically checked against various public registers and information databases and their identity authenticated through their Bank Identifier Code. All client data is stored (and deleted) in accordance with GDPR legislation.

Any client or case that falls outside the requirements is automatically routed to a simplified workflow for further assessment to ensure compliance and once approved, automatically created in the firm’s integrated internal systems. Every step of the process is documented for internal quality control and compliance protection.

“The solution replaces many manual processes and technical solutions, which previously were not integrated with each other,” explained Jill Françoise Nordby, Head of Case Control at Wikborg Rein. “Now, the users have an intuitive, adjusted web interface where they can register new clients and cases, see that the necessary information is collected and verified by client and data sources in accordance with current regulations. Additionally, the solution provides necessary approvals internally, and everything is documented automatically.”

“It’s very exciting to see more firms use automation technology to improve their onboarding processes and work in accordance with the latest compliance regulations,” added Phil Ayton, Director of Sysero. “Digital solutions are increasingly key to creating a competitive advantage for today’s firms, and we’re pleased to partner with PSA Consulting to take our Nordic clients to the next level, and uncover new ways of working using Sysero’s technology.”

ASHFORD, KENT – 17 June 2019 – Sysero, provider of legal automation solutions, today announced that COBALT, one of the largest law firms in the Baltic market, with offices in Estonia, Latvia, Lithuania and Belarus, has selected Sysero’s Know Your Client and Document Automation solutions to streamline client inception and drive greater productivity for its lawyers.

COBALT is implementing Sysero’s cloud-based Document Automation technology to ease the workload of the firm’s lawyers by turning frequently-used documents into reusable templates that can be shared across the firm. Lawyers can easily automate documents and manage templates directly from within Microsoft Word, bringing enhanced efficiency to day-to-day transactional work.

While the firm was evaluating Sysero’s Document Automation solution, it realised an opportunity to employ the same technology to transform its client intake process. Compliance with Anti-Money Laundering regulations (AML), Know your Customer (KYC) and sanctions requirements continues to be a key focus for the modern law firm, and firms must ensure they are following appropriate compliance procedures.

COBALT will use Sysero to automate their current Know Your Client processes to standardise the firm’s business inception process and subsequently reduce associated risk. The new intake workflow will include predefined metrics to evaluate new business opportunities based on a predefined set of rules determined by the firm’s priorities, including local and EU AML regulations. A risk profile will be created for each new client, allowing the firm to escalate high-risk clients for further review.

“We’re pleased to recognise COBALT as the latest firm to benefit from Sysero’s fully integrated automation tools,” explained Phil Ayton, Director, Sysero. “In the past several months, this list has also included other leading firms, such as Wikborg Rein. We’re seeing an increasing number of firms looking to streamline their internal processes, and our solutions have been able to fulfil their requirements and more.”

Sysero, a leading provider of document workflow automation for professional services, today announced it has achieved ISO 27001 certification, the international standard for best practices in information security management systems. The certification affirms Sysero’s ongoing commitment to achieving the highest level of standards in data privacy and security.

To achieve ISO 27001 certification, Sysero underwent in-depth testing and assessment by a third-party auditor, QMS International (QMS) to validate its ability to not only prevent, but also defend against potential data system vulnerabilities. An annual audit will be conducted to ensure Sysero’s systems continue to meet the stringent requirements set out in the ISO 27001 standard.

“We’re proud to be recognised as a leader in information security with our ISO 27001 certification,” said Phil Ayton, Director, Sysero. “Data security is crucial for today’s legal services providers, and Sysero’s certification demonstrates our dedication to protecting our clients’ sensitive information and helping them maintain compliance.”

Ben Kidd, a consultant from Secure Business Computing Solutions who visited Sysero on behalf of QMS commented: “Sysero had a number of processes and procedures in place before I arrived, in particular, their Data Protection policies were thorough, documented and in line with standards.”

In his final report confirming Sysero’s certification, QMS consultant Jonathan Dean added: “the Information Security Management System has been excellently adopted into the organisation’s own platform.”

To check the validity of Sysero’s ISO 27001 certification or learn more about the ISO 27001 principles, please visit the QMS website.

1 December 2017 | Ashford, Kent – Sysero has announced it has partnered with PSA Consulting, a professional services automation consultancy, to provide on-site support, implementation and business services to legal clients across the Nordics.

PSA Consulting, which is based in Oslo, Norway, offers expert-level consulting services and industry-based software solutions to leading professional services organisations in the Nordics. The firm specialises in optimising processes through workflows and integrating data from core legal technology systems.

The strategic partnership will see PSA Consulting providing implementation, support and integration services to Sysero clients in Norway, Denmark, Finland and Sweden.

“We’re very much focused on improving the value we provide to our Nordic clients, and our partnership with PSA Consulting will provide our clients with local, on-site implementation, support and integration expertise,” said Phil Ayton, Director of Sysero. “We’re excited to join forces with PSA Consulting to help take our Nordic clients to the next level, and uncover new ways to further improve their working practices using Sysero’s technology.”

PSA Consulting will strengthen Sysero’s current presence in the Nordics, helping to expand its reach in the region with localised support. Sysero will join PSA Consulting’s suite of productivity-focused legal solutions, which currently include iManage, DocsCorp and Deltek Maconomy.  

“Automation and workflow technology is increasingly key to driving productivity in today’s law firm, which is something Sysero has been at the forefront of helping its client base achieve,” explained Martin Flatsetø, Managing Partner at PSA Consulting. “Sysero offers a truly unique way of approaching knowledge within the law firm, and we’re delighted to now be able to leverage this unique technology to help law firms across the Nordics drive greater efficiency, quality and service across their firms.”

About Sysero

Founded in 2007, Sysero is modernising the way law firms capture, maintain, share and deliver knowledge as part of the firm-client relationship. Sysero provides knowledge automation solutions to help firms more easily control costs, reduce risk and drive client service innovation. The company works with leading law firms around the globe, including Global Top 100, Global Top 200 and Legal 500 firms. Sysero is headquartered in Ashford, Kent, United Kingdom. For more information, please visit www.sysero.com.

About PSA Consulting

PSA Consulting delivers expert-level consulting services and value-added software solutions to leading professional services organisations across the Nordics. The company offers end-to-end ERP and ECM consultancy and software solutions, from implementation, ongoing customisations and adjustments, to application management, integrations and migrations. For more information, visit www.psaconsulting.com.

Media Contact:
Callie Sierra
callie.sierra@sysero.com
+44 1233 2253

ASHFORD, KENT – 30 August 2017 – Sysero, a leading provider of legal knowledge automation, today announced the launch of its Document Automation Service, which provides automation of the documents law firms use most frequently.

Many leading law firms already are using document automation to improve productivity, power faster turnaround and enrich client service. The introduction of Sysero’s automation service makes it even easier for law firms to get started with document automation by eliminating the manual work associated with it. Law firms can rely on Sysero’s team of seasoned automation experts to swiftly convert their existing documents into ready-to-use automated online templates.

Once automated, templates can be accessed by the firm’s lawyers via easy-to-use online forms, where they can quickly generate fully-branded legal contracts. Clients can opt to host their automated templates on-site or in the cloud for maximum flexibility, and have the choice between monthly or annual hosting subscriptions.

“We’ve launched a service that makes it incredibly simple for firms to take advantage of the many benefits of document automation,” explains Phil Ayton, Director. “Using automated templates, firms can reduce drafting time by more than 50 percent and ensure accuracy and quality simultaneously.”

Sysero already has several automation projects underway at leading law firms across the United Kingdom and Nordic region. To learn more, visit here.

Media Contact:
Callie Sierra
callie.sierra@sysero.com
+44 1233 225350