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Knowledge: Limit User Document Downloads

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Knowledge

Title*Limit User Document Downloads

ManualAdministration

Manual Level TwoSecurity

Created09/12/2021

DetailDocument Download can be limited to a certain number a day for all users. Below are configuration steps:

Create a new e-mail template. Below are the psuedo code values you can use:
1. [DocumentLimit] : Total number of documents a user can download in a day.
2. [DocumentLimitUserTotal] : Total number of documents a user has downloaded in a day.
3. [DocumentLimitUser] : Name of user who has exceeded limit.
Go to Admin > User Settings and set the following:
1. Document Download Limit Block : Hard limit for that day.
2. Document Download Limit Alert : Point at which Alert e-mail is sent to an admin with notification set.
Go to Admin > Email Templates and set Document download limit alert.
Go to Admin > Users > User > Notifications > System Notifications and enable Document Limit Alerts.
For System Admin enable the role permission Management Tools: Manage user document download limit.

If a user hits the limit, people with the Management Tools: Manage user document download limit permission can reset the days limit in Admin > Users > User, clicking Reset Download Limit on the left.

You can also see how many documents of the limit have been downloaded that day in the user profile on the same page.