Knowledge: Issues and Errors loading Sysero
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Knowledge
Title*Issues and Errors loading Sysero
ManualTroubleshooting
Manual Level TwoServer
Created05/04/2019
DetailKnown Errors
- PDF OCR required us to include the below depedencies (not required in latest version).
- Application Pool should not be running as 32bit.
- Application Pool identity should be running as Local System.
Known Dependencies
The dependencies below were only required when a previous version of PDC OCR software was used. If old install upgraded to latest version pdftoimage.net40.x64.dll can be removed from SyseroCTX\Bin folder.
Debug
If getting 500 error, temporarily set in <httpErrors errorMode="Detailed" /> in web.config.
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