Posted by Phil Ayton
20 September 2017

Law firms are on the verge of a technological shift toward automating knowledge.

By the nature of the business, law firms are defined by specialist knowledge and expertise. Yet, that knowledge often exists in disparate, unsystematic environments with the firm. As external pressures mount, using advanced automation technologies will help firms integrate valuable intelligence into core business activities to streamline and innovative service delivery.

Every aspect of a law firm’s interaction with clients depends on some form of knowledge, be it legal, relationship, process or organisational knowledge. By automating knowledge, knowledge managers can start to integrate people, processes, and systems to transform how they perform transactional work, address clients’ needs, manage risk and solve evolving business challenges. Technology already has had a profound impact on firms, and the potential benefits are virtually limitless, including:

     · Protecting against knowledge leakage

     · Empowering lawyers to work smarter, rather than harder

     · Mitigating risk and managing cybersecurity

     · Adding value to client relationships

     · Driving service innovation

Advances in knowledge automation are paving the way for vast improvements in productivity, risk management and overall client service. Our latest whitepaper, Modern KM is Automatic: Keep the Humans, Just Automate the Knowledge, explores how firms are moving beyond the traditional concept of knowledge management using technology that leverages the firm's expertise to acheive true differentiation and create real value for clients. 

Technology must be a top priority for law firms around the world, and the speed at which innovation occurs is accelerating. Firms that can quickly adapt to the changing landscape and meet their clients' evolving requirements will emerge as the firms of the future. 

As Director of Sysero, Phil Ayton leads a talented team of developers and is responsible for driving growth and and innovation for Sysero and its clients. His experience in legal technology spans 25 years, with a specialisation in document automation and knowledge management.